Strategic drivers of software quality: Beyond external and internal software quality

Ronan Fitzpatrick

doi:10.1109/APAQS.2001.990003

Strategic drivers of software quality: Beyond external and internal software quality

Ronan Fitzpatrick

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Software quality is often considered in terms of the contractual requirements between the supplier and acquirer as described in ISO/IEC 12207 and focuses on software life cycle processes. However, beyond these processes acquirer organisations need to address other issues like complying with new legislation, securing return on investment, and achieving competitive support from their new software investments. Supplier organisations also have issues that they must manage. This paper addresses all of these issues and presents eleven issues, which it calls strategic drivers. Then, using the SOFTWAR QUALITY STAR, builds a new conceptual model where each strategic quality driver is defined and explained.

Original language	English
Title of host publication	Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	65-72
Number of pages	8
ISBN (Electronic)	0769512879, 9780769512877
DOIs	https://doi.org/10.1109/APAQS.2001.990003
Publication status	Published - 2001
Event	2nd Asia-Pacific Conference on Quality Software, APAQS 2001 - Hong Kong, Hong Kong Duration: 10 Dec 2001 → 11 Dec 2001

Publication series

Name	Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001

Conference

Conference	2nd Asia-Pacific Conference on Quality Software, APAQS 2001
Country/Territory	Hong Kong
City	Hong Kong
Period	10/12/01 → 11/12/01

Keywords

External quality factors
Internal quality factors
Procurer
Producer
Quality characteristics
Software Quality - Strategic Driver Model (SQ-SDM)
Strategic quality drivers

Access to Document

10.1109/APAQS.2001.990003

https://arrow.tudublin.ie/scschcomcon/7Licence: CC BY-NC-SA

Cite this

Fitzpatrick, R. (2001). Strategic drivers of software quality: Beyond external and internal software quality. In Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001 (pp. 65-72). Article 990003 (Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/APAQS.2001.990003

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title = "Strategic drivers of software quality: Beyond external and internal software quality",

abstract = "Software quality is often considered in terms of the contractual requirements between the supplier and acquirer as described in ISO/IEC 12207 and focuses on software life cycle processes. However, beyond these processes acquirer organisations need to address other issues like complying with new legislation, securing return on investment, and achieving competitive support from their new software investments. Supplier organisations also have issues that they must manage. This paper addresses all of these issues and presents eleven issues, which it calls strategic drivers. Then, using the SOFTWAR QUALITY STAR, builds a new conceptual model where each strategic quality driver is defined and explained.",

keywords = "External quality factors, Internal quality factors, Procurer, Producer, Quality characteristics, Software Quality - Strategic Driver Model (SQ-SDM), Strategic quality drivers",

author = "Ronan Fitzpatrick",

note = "Publisher Copyright: {\textcopyright} 2001 IEEE.; 2nd Asia-Pacific Conference on Quality Software, APAQS 2001 ; Conference date: 10-12-2001 Through 11-12-2001",

year = "2001",

doi = "10.1109/APAQS.2001.990003",

language = "English",

series = "Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001",

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Fitzpatrick, R 2001, Strategic drivers of software quality: Beyond external and internal software quality. in Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001., 990003, Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001, Institute of Electrical and Electronics Engineers Inc., pp. 65-72, 2nd Asia-Pacific Conference on Quality Software, APAQS 2001, Hong Kong, Hong Kong, 10/12/01. https://doi.org/10.1109/APAQS.2001.990003

Strategic drivers of software quality: Beyond external and internal software quality. / Fitzpatrick, Ronan.
Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001. Institute of Electrical and Electronics Engineers Inc., 2001. p. 65-72 990003 (Proceedings - 2nd Asia-Pacific Conference on Quality Software, APAQS 2001).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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KW - Quality characteristics

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Strategic drivers of software quality: Beyond external and internal software quality

Abstract

Publication series

Conference

Keywords

Access to Document

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Cite this