Navigating, discovering and exploring the web: Strategies used by people with print disabilities on interactive websites

Christopher Power; Helen Petrie; David Swallow; Emma Murphy; Bláithín Gallagher; Carlos A. Velasco

doi:10.1007/978-3-642-40483-2_47

Navigating, discovering and exploring the web: Strategies used by people with print disabilities on interactive websites

Christopher Power, Helen Petrie, David Swallow, Emma Murphy, Bláithín Gallagher, Carlos A. Velasco

School of Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

15 Citations (Scopus)

Abstract

The majority of research into web accessibility has focused on identifying and eliminating the problems that people with disabilities encounter when interacting with the Web. In this paper we argue that we need to move away from studying user problems to studying how people with disabilities apply interaction strategies while browsing the Web. In this paper we present a study of 19 print disabled users, including blind, partially sighted and dyslexic people, interacting with a variety of interactive Web 2.0 web applications. The participants undertook tasks using concurrent and retrospective protocols to elicit information about how they interact with web content. The result of this study was a collection of 586 strategic action sequences that were classified into seven different types of strategy. Differences in the application of strategies between the user groups are presented, as well as the most frequent strategies used by each user group. We close the paper by discussing some implications for the design of websites and assistive technologies as well as the future directions for empirical research in accessibility.

Original language	English
Title of host publication	Human-Computer Interaction, INTERACT 2013 - 14th IFIP TC 13 International Conference, Proceedings
Pages	667-684
Number of pages	18
Edition	PART 1
DOIs	https://doi.org/10.1007/978-3-642-40483-2_47
Publication status	Published - 2013
Event	14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013 - Cape Town, South Africa Duration: 2 Sep 2013 → 6 Sep 2013

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Number	PART 1
Volume	8117 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013
Country/Territory	South Africa
City	Cape Town
Period	2/09/13 → 6/09/13

Keywords

blind Web users
dyslexic Web users
partially sighted Web users
print disabled Web users
user strategy
user study
Web accessibility

Access to Document

10.1007/978-3-642-40483-2_47

Cite this

Power, C., Petrie, H., Swallow, D., Murphy, E., Gallagher, B., & Velasco, C. A. (2013). Navigating, discovering and exploring the web: Strategies used by people with print disabilities on interactive websites. In Human-Computer Interaction, INTERACT 2013 - 14th IFIP TC 13 International Conference, Proceedings (PART 1 ed., pp. 667-684). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8117 LNCS, No. PART 1). https://doi.org/10.1007/978-3-642-40483-2_47

Power, Christopher ; Petrie, Helen ; Swallow, David et al. / Navigating, discovering and exploring the web : Strategies used by people with print disabilities on interactive websites. Human-Computer Interaction, INTERACT 2013 - 14th IFIP TC 13 International Conference, Proceedings. PART 1. ed. 2013. pp. 667-684 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 1).

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abstract = "The majority of research into web accessibility has focused on identifying and eliminating the problems that people with disabilities encounter when interacting with the Web. In this paper we argue that we need to move away from studying user problems to studying how people with disabilities apply interaction strategies while browsing the Web. In this paper we present a study of 19 print disabled users, including blind, partially sighted and dyslexic people, interacting with a variety of interactive Web 2.0 web applications. The participants undertook tasks using concurrent and retrospective protocols to elicit information about how they interact with web content. The result of this study was a collection of 586 strategic action sequences that were classified into seven different types of strategy. Differences in the application of strategies between the user groups are presented, as well as the most frequent strategies used by each user group. We close the paper by discussing some implications for the design of websites and assistive technologies as well as the future directions for empirical research in accessibility.",

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Power, C, Petrie, H, Swallow, D, Murphy, E, Gallagher, B & Velasco, CA 2013, Navigating, discovering and exploring the web: Strategies used by people with print disabilities on interactive websites. in Human-Computer Interaction, INTERACT 2013 - 14th IFIP TC 13 International Conference, Proceedings. PART 1 edn, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 1, vol. 8117 LNCS, pp. 667-684, 14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013, Cape Town, South Africa, 2/09/13. https://doi.org/10.1007/978-3-642-40483-2_47

Navigating, discovering and exploring the web: Strategies used by people with print disabilities on interactive websites. / Power, Christopher; Petrie, Helen; Swallow, David et al.
Human-Computer Interaction, INTERACT 2013 - 14th IFIP TC 13 International Conference, Proceedings. PART 1. ed. 2013. p. 667-684 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8117 LNCS, No. PART 1).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Velasco, Carlos A.

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AB - The majority of research into web accessibility has focused on identifying and eliminating the problems that people with disabilities encounter when interacting with the Web. In this paper we argue that we need to move away from studying user problems to studying how people with disabilities apply interaction strategies while browsing the Web. In this paper we present a study of 19 print disabled users, including blind, partially sighted and dyslexic people, interacting with a variety of interactive Web 2.0 web applications. The participants undertook tasks using concurrent and retrospective protocols to elicit information about how they interact with web content. The result of this study was a collection of 586 strategic action sequences that were classified into seven different types of strategy. Differences in the application of strategies between the user groups are presented, as well as the most frequent strategies used by each user group. We close the paper by discussing some implications for the design of websites and assistive technologies as well as the future directions for empirical research in accessibility.

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Power C, Petrie H, Swallow D, Murphy E, Gallagher B, Velasco CA. Navigating, discovering and exploring the web: Strategies used by people with print disabilities on interactive websites. In Human-Computer Interaction, INTERACT 2013 - 14th IFIP TC 13 International Conference, Proceedings. PART 1 ed. 2013. p. 667-684. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 1). doi: 10.1007/978-3-642-40483-2_47

Navigating, discovering and exploring the web: Strategies used by people with print disabilities on interactive websites

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Keywords

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