Narratives of Industry Responses to Cyberbullying: Perspectives on Self-regulation from and About the Industry

In this chapter, we provide an overview of narratives about online inter- mediaries’ responses to cyberbullying from the perspectives of policy makers and the companies, as well as children and parents. Relevant self-regulatory and self- organisational efforts are discussed aswell as the rationales for their adoption; includ- ing how the effectiveness of these efforts is seen from the perspectives of various stakeholders. We draw attention to the relative paucity of data on effectiveness of companies’ mechanisms, particularly from the perspective of any benefits received by children as a result of these interventions and support.