mHEAL: A Comprehensive Framework to Empower and Support People with Mental Disorders

Mental disorders are a significant concern that continues to increase around the world, affecting millions of people. Though mental health is an important part of overall well-being, it remains stigmatised and often overlooked in society. According to WHO, by the end of 2023, almost 20% of Indians will suffer from mental disorders. Despite the increased focus on mental health, individuals continue to experience significant problems and challenges in accessing and receiving effective, trustworthy treatment. This paper explores the state of mental health and mental disorders in India while also addressing the challenges associated with accessing appropriate treatments. Additionally, it also explores the impact of stigma on individuals with mental disorders, examining its effect on patient experiences and their symptoms. As a result, this study led to the development of a framework, mHEAL, which emphasises prevention, promotion and awareness around mental disorders, symptoms, treatments, and social stigma. It is implemented through a smartphone application and chatbot designed for individuals with mental disorders. Essentially, the objective is to improve the overall mental health scenario in society, promote its acceptance among patients and improve the overall mental well-being of these individuals.