Managing multimorbidity: Identifying design requirements for a digital self-management tool to support older adults with multiple chronic conditions

Julie Doyle, Emma Murphy, Janneke Kuiper, Suzanne Smith, Caoimhe Hannigan, An Jacobs, John Dinsmore

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Older adults with multiple chronic conditions (multimorbidity) face complex self-management routines, including symptom monitoring, managing multiple medications, coordinating healthcare visits, communicating with multiple healthcare providers and processing and managing potentially conflicting advice on conditions. While much research exists on single disease management, little, if any research has explored the topic of technology to support those with multimorbidity, particularly older adults, to self-manage with support from a care network. This paper describes a large qualitative study with 125 participants, including older adults with multimorbidity and those who care for them, across two European countries. Key findings related to the: impact of multimorbidity, complexities involved in self-management, motivators and barriers to self-management, sources of support and poor communication as a barrier to care coordination. We present important concepts and design features for a digital health system that aim to address requirements derived from this study.

Original languageEnglish
Title of host publicationCHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery (ACM)
ISBN (Electronic)9781450359702
DOIs
Publication statusPublished - 2 May 2019
Event2019 CHI Conference on Human Factors in Computing Systems, CHI 2019 - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI 2019
Country/TerritoryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Keywords

  • Digital health
  • Multimorbidity
  • Older adults
  • Self-management

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