Knowledge Creating Routines: Dialogical Exchanges to Guide Repertoires of Potential Action

John Finch

Research output: Contribution to conferencePaperpeer-review

Abstract

We substantiate how generative routines, from a dialogical exchange perspective, guide repertoires of potential actions. Research on generative and emergent qualities of organisational routines, and their ability to assist actors arriving at new distinctions in practice, remains underdeveloped. Researchers have established that routines have the qualities of being generative, emergent and producers of ideas. Recent contributions argue for a dialogical approach to creating new organisational knowledge. This paper further develops the explanatory power of routines by combining dialogical exchanges within the ostensive-performative theory of routines. We examine the power of dialogical exchanges using words, understood as imaginal others within schemas, and text within artifacts, as a basis for a processual view appropriate for studying ‘knowledge creating’. We analyse data from a multi-level analysis in a university-industry context crossing the theory-practice divide. We find that words and texts within productive dialogical exchanges are influenced and shaped by perceived quality and presence of central artifacts and imaginal others. When they coalesce and are intertwined they coordinate guidance in routines. The combination and recombination of these assemblages coalesce and guide repertoires of potential actions. Through this we gain an improved understanding of generative routines and in turn how knowledge creating occurs.
Original languageEnglish
DOIs
Publication statusPublished - 2014
Externally publishedYes
EventAcademy of Management Conference - Philadelphia, United States
Duration: 1 Aug 201431 Aug 2014

Conference

ConferenceAcademy of Management Conference
Country/TerritoryUnited States
CityPhiladelphia
Period1/08/1431/08/14

Keywords

  • generative routines
  • dialogical exchange
  • organisational routines
  • knowledge creating
  • ostensive-performative theory
  • university-industry context
  • theory-practice divide

Fingerprint

Dive into the research topics of 'Knowledge Creating Routines: Dialogical Exchanges to Guide Repertoires of Potential Action'. Together they form a unique fingerprint.

Cite this