Digital Knowledge Management for European SMEs

Small and Medium-Sized Enterprises (SMEs) are a critical pillar of the European economy, contributing to employment and regional development. However, many SMEs face heightened risks of failure linked to limited financial resources, labour market pressures, and significant knowledge loss. Developing strong managerial competencies has emerged as a key strategy for improving organisational performance and long-term sustainability. The COVID-19 pandemic accelerated the shift from traditional training to online learning, yet limited research has examined how digital learning environments can support the development of managerial capabilities within SMEs. This study aims to address this gap by exploring how online learning can enhance knowledge acquisition, retention, and sharing within management teams in technology-based SMEs in Europe.