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Deciphering Barriers and Facilitators of eHealth Adoption in Uganda Using the Systems Thinking Approach - A Systematic Review

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Several studies have explored the barriers and facilitators of eHealth adoption in Uganda but hardly any literature investigating these factors using a Systems Thinking perspective, which is the purpose of this study. A search for articles was done in several databases and only 35 articles were fit for the study. Five group model-building sessions were conducted to synthesize the data. As a result, six causal loop diagrams were constructed to provide a theoretical insight of the causation between the different factors. The study revealed that training users in Information and Communication Technology (ICT) improves their digital literacy and general awareness about ICT, which improves their knowledge of telemedicine and subsequently changes their attitude towards the use of eHealth systems. The eHealth trajectory in Uganda is still in its infancy hence, it is imperative for key players in the sector to painstakingly consider the contextual barriers of eHealth and capitalize on the facilitators if eHealth ensue.

Original languageEnglish
Title of host publicationTowards new e-Infrastructure and e-Services for Developing Countries - 14th EAI International Conference, AFRICOMM 2022, Proceedings
EditorsRashid A. Saeed, Abubakar D. Bakari, Yahya Hamad Sheikh
PublisherSpringer Science and Business Media Deutschland GmbH
Pages221-246
Number of pages26
ISBN (Print)9783031348952
DOIs
Publication statusPublished - 2023
Externally publishedYes
Event14th EAI International Conference on Towards new e-Infrastructure and e-Services for Developing Countries, AFRICOMM 2022 - Zanzibar, Tanzania, United Republic of
Duration: 5 Dec 20227 Dec 2022

Publication series

NameLecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST
Volume499 LNICST
ISSN (Print)1867-8211
ISSN (Electronic)1867-822X

Conference

Conference14th EAI International Conference on Towards new e-Infrastructure and e-Services for Developing Countries, AFRICOMM 2022
Country/TerritoryTanzania, United Republic of
CityZanzibar
Period5/12/227/12/22

Keywords

  • Barriers
  • eHealth Adoption
  • Facilitators
  • Systems Thinking

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