Clustering with error-estimation for monitoring reputation of companies on Twitter

Muhammad Atif Qureshi, Colm O'Riordan, Gabriella Pasi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

7 Citations (Scopus)

Abstract

The aim of this research is to easily monitor the reputation of a company in the Twittersphere. We propose a strategy that organizes a stream of tweets into different clusters based on the tweets' topics. Furthermore, the obtained clusters are assigned into different priority levels. A cluster with high priority represents a topic which may affect the reputation of a company, and that consequently deserves immediate attention. The evaluation results show that our method is competitive even though the method does not make use of any external knowledge resource.

Original languageEnglish
Title of host publicationInformation Retrieval Technology - 9th Asia Information Retrieval Societies Conference, AIRS 2013, Proceedings
Pages170-180
Number of pages11
DOIs
Publication statusPublished - 2013
Externally publishedYes
Event9th Asia Information Retrieval Societies Conference on Information Retrieval Technology, AIRS 2013 - Singapore, Singapore
Duration: 9 Dec 201311 Dec 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8281 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference9th Asia Information Retrieval Societies Conference on Information Retrieval Technology, AIRS 2013
Country/TerritorySingapore
CitySingapore
Period9/12/1311/12/13

Keywords

  • Clustering
  • Monitoring social streams
  • Priority-level assessment

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